Patient Personas
Personas are presented in order of scenario: permanent, temporary, and situational
Problem Statement
in progress
Objective
in progress
User
in progress
Methods
Requirements & Constraints
Persona Building
Tools
Analog Sketching
Indesign
Process
Information Gathering
in progress
Organization
in progress
Outline
in progress
Revise & Review
in progress
Outline:
Name, Age:
Moniker: Describes initial impression.
Marital/Family Status: Lists brief family status and ages.
Education: Indicates highest level of education obtained.
Occupation: Indicates current career or position.
Location: Indicates current residence.
Bio: Describes brief lifestyle and health conditions with a highlight of the current healthcare issues.
Quote: “A quote from a forum that conveys patient potential pain points or desires as related to health care”
Goals & Expectations: Lists overall goals and expectations of future healthcare experiences.
Challenges & Frustrations: Lists overall challenges and frustrations from previous healthcare experiences.
Needs & Motivations: Scales indicate patient preference and motivations in seeking care and treatment.
Comfort—Immediacy: Scale of patient priority of long-term comfort versus immediacy of relief.
Price—Convenience: Scale of patient priority of low to reasonable price versus convenient appointment setup and execution.
Reliability—Efficiency: Scale of patient priority of reliability of physician versus efficiency of physician and healthcare process.
Personality & Habits: Scales indicate patient personal tendencies and routine habits.
Active—Sedentary: Scale of patient physical lifestyle of active versus sedentary.
Extroverted—Introverted: Scale of patient social comfortability of extroverted versus introverted.
Calm—Stressed: Scale of patient mental health condition of calm versus stressed.
Flexible—Difficult: Scale of patient response tendency and openness to new ideas of flexible versus difficult.
Tech Literacy Sources:
Entertainment: General preference of technology sources for personal entertainment and social media.
News: General preference of technology sources for global/local news and immediate updates.
Health-related: General preference of technology sources for relevant health-related information.
Results & Reflections
in progress
Next Steps
in progress
References
(n.d.). Retrieved from https://www.crohnscolitiscommunity.org/crohns-colitis-forum
Causes and diagnosis of lactose intolerance. (2018, November 29). Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK310263/
Causes and diagnosis of lactose intolerance. (2018, November 29). Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK310263/#:~:text=Some people's bodies produce less,intestine, such as Crohn's disease.
Crohn's disease. (2019, December 24). Retrieved from https://www.mayoclinic.org/diseases-conditions/crohns-disease/symptoms-causes/syc-20353304
Crohn's Disease Center: Symptoms, Types, Causes, Tests, and Treatments. (n.d.). Retrieved from https://www.webmd.com/ibd-crohns-disease/crohns-disease/default.htm
Does Lactose Intolerance Cause Diarrhea? (n.d.). Retrieved from https://www.webmd.com/digestive-disorders/chronic-diarrhea-16/diarrhea-lactose-intolerance
Happiness Happens When We Stand Together stock photo. (n.d.). Retrieved from https://www.istockphoto.com/photos/women?istockexclusive=yes&mediatype=photography&phrase=women&sort=mostpopular
Microsoft Design. (n.d.). Retrieved from https://www.microsoft.com/design/inclusive/
What Is Crohn's Disease? (n.d.). Retrieved from https://www.crohnscolitisfoundation.org/what-is-crohns-disease
Woodstock_6868, Kini, R., & Ktmom. (n.d.). Food intollerance. Retrieved from https://www.medhelp.org/posts/Colitis/food-intollerance/show/743259